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2021 Registration for NAPA Intensives

Registration is now open for all intensives in Sydney, our new Melbourne Clinic and our two pop up clinics in the Gold Coast and Auckland. Please note that all sessions have now been marked as waitlist only as they are now fully booked. However there are always changes and opportunities to be added to the program as we get closer to the intensive start dates. We still encourage you to register for all sessions your are interested in as well as following us on social media where super last minute spots are often advertised.

Click here to register. 

The 2021 Australian Schedule can be found here. 

Is your child’s Paperwork complete? 

Prior to registration, you should ensure that you have completed our NAPA Patient Intake forms so that we have all the up to date information about your child ahead of the registration. We cannot add your child into a session without the intake form being completed. 

  • NEW NAPA FAMILIES: For families who are new to NAPA and have not completed at Patient Intake form, you will need to complete the full NAPA Australian patient intake form which can be found here.
  • EXISTING NAPA FAMILIES: For existing NAPA families who have already submitted an intake form or have attended the clinic, you may just need to complete the NAPA Australia Patiuent Intake Update form which can be found here. Intakes need to be updated every 12 months. 

If you are intending on registering for the upcoming Auckland pop up, please complete the Australian Patient Intake form ahead of the registration.

2021 NAPA Intensive Registration FAQ’s 

How do I register? 

Registration is now open. Please click here to register. NAPA are unable to take booking requests over the phone. We recommend using a computer as opposed to your phone for better navigation and access.

I cannot register on the registration day – can I register at another time? 

Based on our experience in previous years, it is highly advisable that you register at this time or get someone to register on your behalf as sessions can fill up fast. Registrations remain open indefinitely so you can still register for any intensive after the 3rd September but you will be be likely to be successful in gaining an initial spot in those intensives. Once a session is fully booked, your child will be added to the session waitlist. Waitlists simply mean that the session is full and you can be contacted should another family pull out of their intensive or should another spot open up. 

Does registering guarantee me a spot in the intensive I’ve chosen? 

No it dosent. Registering is an expression of interest only and simply lets us know that you are interested in that session. NAPA will be in contact to confirm if you have been successful in securing a spot in the intensive in the weeks following registration and will send you through confirmation information and an invoice for the session. Your child’s intensive only becomes confirmed once you have paid a $1,000 deposit or completed the NDIS Service Agreement (for NDIS Managed and Plan Managed clients only)  

Are certain intensive sessions easier to get into than others? 

Yes. Our school holiday sessions are in highest demand and tend to book out the fastest. If you are not particular about when your child completes their intensive, or your child is not yet at school, then we suggest you choose options outside of the school holiday periods. Don’t forget that NAPA’s team of amazing therapists is expanding, so more places come up as the year goes on.  

How many intensives can I register my child in? 

While you are able to register for as many as you would like, we suggest that you only apply for the dates you really can commit too and prioritise your top 3 session dates.  

We would prefer you to register for your key sessions you are interested in. Within an application you will be able to add a note about your flexibility or top session preferences, rather than registering for every session throughout the year. Please only register for a session date once, don’t have 20 friends apply for one session date on your behalf. This will not improve your child’s chances of being offered a place. 

Typically, children may do between 2-4 intensives a year. Whighly recommend a minimum two-month (8-9 week) break between intensive sessions. You will continue to see gains after your child’s session, and it is just as important to build off those gains as the intensive session itself. If you would like to schedule another session within two months of your last, you will need discuss this with NAPA and receive permission from the NAPA therapy team.  

What happens once I have registered? 

The registration process is an extremely busy time for NAPA as we schedule an entire year’s worth of intensives for the two clinics and the pop-up sessions at this time. It is a manual process and very complex as we try and ensure that as many families as possible get a session and each program is appropriate for each child. Please allow us some time to come back to you by email and confirm if your child has gained a place in an intensive or has been added to a waitlist for a sessionIf you haven’t heard from us after 14 days, please just drop us an email. 

If your child is offered a place, then you will need to complete payment of your deposit to secure and hold that position within 7 days. Once paid, your place is secure in that intensive. 

Whilst your child may initially miss out on a preferred place due to demandwe process a number of rounds of applications over the weeks post the registration opening as families accept or decline their session offers. Your child will be added to the waitlist to each of the sessions that you registered for, and we will contact you by email if an appropriate place can be foundKeep in mind that things can easily change in other family’s lives through the year, and these waitlist spots may be offered to you sooner rather than later.  

What if I cant travel to an intensive due to COVID restrictions? 

Please note that we will be flexible where possible and waive cancellation fees for intensives if they are canceled beyond your control or if travel restrictions prohibit you from coming to NAPA. Whilst NAPA is open and travel is possible, we may still charge normal cancellation fees if you cancel within 21 days of the start of your intensive, when you have made the optional decision to cancel. We understand these are very challenging times, however we ask for your understanding and co-operation with these conditions so we can continue operating our clinic during these times. Please consider all aspects of how travel is being affected during Covid, including the potential need for you to isolate ahead of your intensive or afterwards. 

If you pay a deposit or further amounts for a intensive that is affected by a COVID closure or by state/international travel restrictions or quarantines, we will work with you to reschedule your intensive for a later date when things have settled down (subject to availability). Please note that there are no guarantees, as this will be reliant on a suitable space being available for your child at a later date. Any payments you have made will be held in credit until a time at which you can utilise them, minus any cancellation fees that may still be applicable if you have not given us adequate notice.

If we are unable to find a suitable place for your child at a later date, you may request a refund for any payments made. As noted above, a cancellation fee may apply if you have not givcen us adequate notice and a refund fee of 3% of your payment will be applicable should you request a refund. 

Can I choose any NAPA clinic to attend? 

You will have the option on the registration form to select your preferred clinic: Sydney or Melbourne, or preferred pop-up location: Gold Coast (Queensland) or Auckland (New Zealand). Please ensure that you are registering for the correct location. To register for intensives in our US clinics, you will need to complete to process again when registration opens on September 10th for all of our US locations: Los Angeles, Boston and Austin. This will need to be done via the US website: www.napacenter.org

Are fees for NAPA services changing in 2021?

In line with the NDIS Price Guide and to enable NAPA to continue to grow and provide the best therapy environment for your child, we will be making a modest adjustment­­ to our fees. As of January 1st, 2021, NAPA Australia will be amending our therapy fee structure to the following (in AUD):
Intensive Program – Hourly rate will remain the same at $190 per session.
Weekly Program –  Session rate will now be $180 per session.
Reports, evaluations and other services – Fees have also changed in line with the above increases. For a full fee schedule, visit: https://napacentre.com.au/schedule-of-fees/

This increase will enable us to continue to provide the quality and breadth of service you love. We have ensured all prices remain below the current recommended NDIS provider rates (NDIS 2020/2021 price guide changes which came into effect July 2020). As we understand many of you have planned your funding for this year, our increases will only take effect from January 1st, 2021.

Note: All NAPA intensives confirmed for 2021 will also now include a NAPA Intensive Summary that details what your child worked on and achieved during the intensive and is useful for both your own understanding on the progress they may have made, and to pass on to your child’s extended team – family, teachers, carers and local/regular therapists. The Intensive Summary will be billed as an additional hour on your intensive invoice.

Hot tips about registration from NAPA parents 

  • Have your preferred dates chosen in advance– do check your calendar for 2021 for your local school holiday dates, any family events, any holidays or long weekends planned etc that might mean you can’t travel to or attend an intensive 
 
  • Have any particular details or notes about any preferences pre-written in a Word document so you can easily copy and paste into the notes field in the registration form – this will save you time and effort! Information about your child’s nap times or feeding times is super helpful for planning. 
 
  • If you have particular preferences – NAPA will do their best to accommodate your preferences, but in general, the more you add (such as start times, therapists etc) the harder it may be to easily schedule you into a session. If your chosen therapist is already booked up, it is noted by the team, but that therapist may not become an option. The upside is, your child will be with an equally fantastic NAPA therapist – in fact you may find a new favourite therapist!  
 
  • NAPA would prefer you to register for the key sessions you are interested in, with an additional note in the notes section regarding flexibility around dates, rather than registering for every session throughout the year.  
  • You do have to be quick! Registrations come in super-fast on the day and it is kind of like buying concert ticketsIf you are not very computer savvy or don’t have access to a laptop or computer, find someone who is! The laptop will be easier to use than your phone. 
  • Therapy type preferences: If in doubt, you really don’t know, or you have only recently submitted an intake form, choose therapists recommendations for types of therapy option 
 
  • Make sure you complete all of your own and your child’s details in full, as well as your contact details. All fields must be completed in order for the form to be able to be submitted.
 
  • On the day of registration don’t keep refreshing the NAPA website 100 times before 10am. It will mess up your computer cache and you won’t be able to register any faster.  
 
  • The system will work. If you are having issues, remember to FIRST check which internet browser you are using (Safari, Firefox, IE, Chrome etc), and some workplace internal servers/firewalls are not a fan of some forms. Check this before calling NAPA!  
 
  • On the day, concentrate on making your own child’s session selections carefully when the webpage opens. Don’t waste precious time by ringing NAPA or posting on social media – that just wastes your time – and jams the NAPA phone lines!  
 
  • Don’t panic and stay calm!!! You’ve got this NAPA Parents! 

 

Helpful Links:

2021 AUSTRALIAN SCHEDULE

patient intake forms

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