NAPA Melbourne

NAPA Melbourne is opening September 2021!

NAPA centre will open its brand-new permanent location in Melbourne from September 13th, 2021!  We will be opening at 351 Burwood Highway, Forest Hill VIC 3131, which is in the Eastern suburbs of Melbourne, approximately 20 minutes from the city.
Although registration for the Melbourne intensives is now open, all sessions are currently full and are waitlist only. There are five Melbourne intensives scheduled to run between September and December 2021. Registrations for 2022 sessions will open on 12th October 2021.
You can also register your interest separately for weekly appointments in the new Melbourne clinic below.
All Melbourne clinic updates will be made here on this page or you can now follow the NAPA Melbourne clinic on Facebook for specific posts about the new clinic. 

NAPA Melbourne Clinic FAQ’s 

What can you tell us about the new Melbourne clinic?
The new Melbourne clinic is located in Forest Hill, in Melbourne’s East. It is situated in a lovely business park, surrounded by parks, trees and is easy to get to with Melbourne’s major roads including the M3 to the north and M1 to the south. The clinic is located on the corner of Burwood Highway and Springvale Road – two main roads that are easy to find. There is loads of free undercover parking located at the clinic that will give you direct access to our building. Directly in front of the clinic on Burwood Highway, you will also find a Tram stop on Tram Route 75 (which connects Vermonth South directly through to the city/docklands area.
The new clinic will be as large and spacious as the current Sydney clinic. It will feature both open gym space and private treatment rooms for speech therapy, occupational therapy and physiotherapy. There will be separate zones for CME/DMI therapy, sensory OT treatment rooms and zones and a specialist feeding area.
The parent’s room will be bright and spacious and will be the perfect spot for you to take a breather, have a bite to eat and catch up on your emails in between therapy sessions. There is plenty of undercover and disability parking available at the clinic, so getting to and from the clinic from your car will be easy!
There is a small café located within the complex (the next building over) that sells basic lunches (sandwiches and soups), sweets and pastries, drinks and coffee. We believe they will be expanding their offer ahead of our opening and there is also a a brand new café proposed for the precinct for 2022.

Will any of the current NAPA therapists be working at the NAPA Melbourne Clinic?
We will release the details of which therapists will be coming to the Melbourne clinic closer to the opening date but we can assure you that we will be employing therapists for the NAPA Melbourne clinic both from existing NAPA clinics as well as externally as we value the experience that all therapists bring to our clinic. All therapists hired for the Melbourne clinic will be spending time in the lead up to the opening in our other NAPA clinics completing their intensive NAPA training.

I have a place in a Melbourne intensive – what happens next?
If you received an email during our registration period to say you have a space in a Melbourne intensive, then we will be in touch with you to confirm and finalise these details. You will then have 7 days to either complete your intensive deposit or service agreement in order to secure your intensive session. Those who no longer wish to hold their intensive spot will have it released for waitlist clients.

What services will be offered at the new Clinic?
All services currently on offer at our Sydney clinic will also be available in Melbourne in both weekly and intensive sessions. This will include Physiotherapy, Occupational Therapy, Speech therapy, CME/Medek, Vital Stim, feeding therapy and so on.

Will NAPA Melbourne be a NDIS Registered Provider?
The clinic will be a registered NDIS provider so you will be able to utilise your NDIS funding for therapy services.

How do I register interest for weekly appointments for the Melbourne Clinic?
Weekly appointments are essentially a regular appointment with a regular therapist at the same time each week and will be available for physiotherapy, occupational therapy and speech therapy. We have already had very strong interest in our weekly therapy services so if you are interested in these services we suggest that you register your interest for weekly sessions HERE. Once you have registered your interest, you will be added to the weekly waitlist and closer to the opening, a member of our team will be in touch to try and match the perfect times with the perfect therapist! Please note that we will not be contacting families until just prior to the clinic opening to schedule these appointments.

Can I apply to work in the Melbourne NAPA clinic?
At NAPA, we are always looking for enthusiastic physiotherapists, occupational therapists and speech therapists with experience in the paediatric and/or disability fields. Although we have almost finished filling all of our opening positions, we are still on the hunt for one more OT and one more Speech therapist for NAPA Melbourne. We will also be looking for additional therapists to join our team in 2022, so please apply if you are interested now! If you are interested in working at NAPA Melbourne or would just like to ask some questions about working for NAPA, please email us at careers@napacentre.com.au.

Can you help us with equipment or toys for our Melbourne Clinic?
As we are opening a brand new clinic, we need a lot of equipment and toys to help us make NAPA Melbourne a fun place to be! If you have therapy equipment or toys that you no longer use or would like to donate or sell please contact us. We are particularly interested in things like Hart sports soft play pieces, high chairs, children’s books, switches, games and puzzles and other toys/equipment that you may have seen at NAPA in your visits. If you have anything you think we may be interested in for NAPA Melbourne please email us at melbourne@napacentre.com.au.

Accommodation Options near NAPA Melbourne

There are many options for accommodation near the new clinic including hotels, serviced apartments and air bnb’s.

  • The closest option is the new Quest (Burwood East) serviced apartments located at 315 Burwood Highway, Burwood East. These apartments are located a 2 minute drive or 5 minute (400 metre) walk from the new NAPA clinic. They have studio, one bedroom, two bedroom and three bedroom options – all with laundry and kitchenette facilities. NAPA has preferred rates with this location that you can access by mentioning ‘NAPA’ when you book that includes parking on site for one vehicle. This location is pet friendly as well. You can contact them directly by emailing questburwoodeast@questapartments.com.au.Their website is: www.questburwoodeast.com.au
  • Another option is the Astra Apartments, which are in two locations nearby in Glen Waverley,  on either Springvale Road or O’Sullivan Rd. All their spacious apartments are in residential buildings with fully equipped kitchens, internal laundries and balconies.  Their one-bedroom apartments are 65m2 while their 2 bedroom apartments are 95m – so great if you need a bit more room to spread out! They have one, two and three-bed apartments and most are in buildings with level access and/or lifts. Every apartment is professionally cleaned weekly and the linen is changed.  You can check out their apartments here or their brochure here. They have special NAPA rates by quoting NAPA when you book. You can book by contacting Harry on 0432 540 728 or harry@astraapartments.com.au.
  • If you are looking for more of a ‘hotel’ stay, then Novotel Glen Waverley is just a 7 minute drive from the new NAPA Melbourne, located at 285 Springvale Road, Glen Waverley.  It is located within the Glen Waverley precinct which includes Century City Walk dining and entertainment precinct, Centro the Glen Shopping Centre and Monash Aquatic and Recreation Centre. This hotel is just a 2 minute walk to the railway station which gives direct access to the Melbourne City Centre. They have standard, superior King or Suite options and have special NAPA rates if you mention ‘NAPA’ when booking. The quoted fees will also include breakfast, Wifi and parking. Note that these rooms will NOT include a kitchenette or internal laundry. This hotel is part of the ACCOR group so great if you are accumulating rewards. To book or enquire, pleased email h2068@accor.com or call 03 8561 2345.
  • Also an option is the IBIS Glen Waverley, which is located at 297 Springvale Road, Glen Waverley (next to the Novotel) and is also a 7 minute drive from NAPA Melbourne. They have special room only rates available if you quote NAPA when you book and have some different room options available depending on what bed configuration you require. This hotel is part of the ACCOR group so great if you are accumulating rewards. Note that these rooms will NOT include a kitchenette or internal laundry. Please note that NAPA families will also be elligible for discounted parking on site. For booking enquiries, please email H6413@accor.com or call 03 9518 7111 and dont forget to ask for the NAPA rate.

For all of these options, we have asked the premises general questions about accessibility so you should not have any issues in this respect – but if you have specific questions or needs, please make sure you ask your booking agent.

Things to do in Melbourne

We have compiled a long list of great things to do in Melbourne in between or after your sessions at NAPA. For the full list, please visit this page.


If you have any other questions about NAPA Melbourne, please feel free to reach out to us at melbourne@napacentre.com.au.


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