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Introducing our
New Patient Portal

A Simpler Way to Stay Connected

We’re evolving our systems to put everything you need in one easy-to-access home.

At NAPA, we are constantly looking for ways to better support your family’s journey. To make staying connected easier than ever, we’re evolving our digital home to Ocean Friends—a single, streamlined system for everything from session registration to direct communication. We know your time is valuable and that digital updates can feel fast, so we’ve designed this transition to be a natural next step that brings all your essential tools together in one place. This page is your dedicated resource hub to help you feel confident and prepared as we move forward together.

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What Families Can Expect in the New Portal

The new portal is designed to make it easier for families to manage care, appointments, forms, payments, and important records, all in one place. Here are some of the biggest improvements coming with Ocean Friends.

Appointments in One Place

Families will be able to view intensive appointments in one convenient location within Ocean Friends. This makes it easier to keep track of schedules without having to look in multiple places.
Please Note: Weekly appointments management are part of a future release, currently expected in January 2027.

Mobile-Friendly Access

The Ocean Friends mobile app makes it easier for families to access their accounts on the go. Whether you are checking appointments, reviewing information, or managing account details, the portal will now be mobile-friendly and more convenient to use from your phone or tablet.

View Documents Without Contacting the Front Desk

Moving forward, intake documents will be accessible directly through the new portal. Families can now view these documents within Ocean Friends instead of requesting them from the front desk.

Please Note: Other documents are part of a future release, currently expected in January 2027

Recommendations Updated in One Place

Recommendations will now be updated directly in the system, allowing families to view the latest information in one place.

Simpler Intake Updates

The intake update process will be much easier. Updates have been reduced to essential questions only. Information already completed during the initial intake will be pre-filled, while still remaining editable, so families can review and update details more quickly.

Check back for updates. We’ll continue adding guides, resources, and important information here as we get closer to launch.

Frequently Asked Questions

Why is NAPA moving to Ocean Friends?

We are making this change to create a more streamlined, mobile-friendly experience for families and to make important information easier to access.

Do I need to create a new login for Ocean Friends?

You’ll use your cell phone number to log in to Ocean Friends. Make sure it’s updated in your existing MyNAPA profile.

Will I still need to access MyNAPA?

MyNAPA is becoming part of the Ocean Friends platform. After launch, families will no longer have access to MyNAPA.

What will happen to the information currently in MyNAPA?

All key family information from MyNAPA will be transferred to Ocean Friends, ensuring you can still access the necessary details on the new portal. Rest assured, your MyNAPA information will be available to you in Ocean Friends at launch.

Will I be able to use Ocean Friends on my phone?

Yes. OCF includes a mobile app, so families will be able to access the portal from their phone or tablet.

Where will I find recommendations and updates?

Recommendations will be updated directly in Ocean Friends, so families can view the latest information in one place.

Where can I find updates about the transition?

This page will serve as the main resource hub for updates, next steps, and support throughout the transition to Ocean Friends. Also check out our social media accounts for the latest news and updates

Who should I contact if I have more questions?

Please email oceanfriends@napacenter.org for help

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