At NAPA Centre, we offer families a variety of different payment options.
NAPA has various options available for payment including EFTPOS, Credit Card, and bank transfer. You can contact the clinic to discuss further, or if you would prefer to pay over the phone.
For weekly therapy services we are able to accept MasterCard, Visa, EFTPOS, and bank transfers.
An intensive invoice will include all bank transfer payment details, and an online link to make payment via Stripe (MasterCard, Visa, American Express).
NAPA is a registered NDIS provider for Early Intervention and Therapeutic Supports, so you are able to use your child’s NDIS funding to pay for therapy appointments at NAPA. The NDIS funding can be used towards both weekly appointments and intensive therapy 3-week blocks.
Your child will need to have allocated hours in their current NDIS plan within Capacity Building/Improved Daily Living. Parents/Guardians are responsible to ensure the child’s plan is valid for the time of the intensive or weekly therapy service, and that you have adequate funds allocated for therapy. Parents/Guardians will be responsible to pay for any amount that is not covered by your child’s funding. Please note there are cancellation and administration fees for changes to bookings.
Children with NDIS Managed Plans
Once a therapy service has been confirmed, NAPA will require your child’s NDIS Participant Number to be provided and a Service Agreement will need to be signed on your child’s behalf. A Service Booking will be made by NAPA with the NDIS for the funds required to cover an intensive period or weekly therapy service needs.
Children with private plan management NDIS funding packages
Once a therapy service has been confirmed, NAPA will require your child’s NDIS Participant Number to be provided and a Service Agreement will need to be signed on your child’s behalf, which will contain the contact details of your child’s Plan Management company.
If an intensive block is booked, a deposit payment of $1,000 is required to hold your child’s place in the intensive, which is fully refundable upon receipt of funds from the plan management company at the completion of the therapy session/block.
Children with self-managed NDIS funding packages
Full payment of the therapy sessions is required before the start of an intensive. NAPA is able to email you itemised receipts after the intensive is completed for you to claim refunds directly with NDIA. A deposit payment of $1000 is required to hold your child’s place, which will go towards the balance of the invoice.
If your child’s NDIS plan is not valid for an intensive or weekly therapy session
If an intensive block is booked but your child’s current NDIS plan does not cover the Intensive therapy dates (ie. It is the following 12 month period, or your child’s plan has not been approved), a deposit payment of $1,000 is required to hold your child’s place in the intensive. This deposit is fully refundable once a new Service Agreement has been signed and a Service Booking has been able to be made.
If for any reason, NAPA is unable to claim a Service Booking for your child’s therapy services, Parents/Guardians will be responsible to pay for any amount that is not covered by your child’s funding.
For the latest information on the NDIS please visit the following website:
NAPA Centre therapists are registered providers with most of the leading private health care insurers. Allied health services tend to be an added extras option on your policy and coverage and rebates between providers can vary. Please check your child’s policy with your private health insurance provider to ensure they are covered for services such as Physiotherapy, Occupational Therapy, or Speech Therapy.
How to Claim with Private Health:
HICAPS is available payment made on the day of service weekly therapy services.
For Intensive therapy blocks, full payment of the therapy sessions is required before the start of an intensive. NAPA is able to email you itemised receipts after the intensive is completed for you to claim refunds directly with your private health insurer. You will be required to inform the administration staff at NAPA prior to beginning an intensive if you intend on claiming private health insurance, so they can ensure invoices are correctly coded.
Better Start is a funding scheme that allows children with developmental disabilities to access funding for early intervention services. Better Start is currently being phased out by the Australian Government, and children are being transitioned to the NDIS scheme.
Parents or carers of eligible children will need to register their child for the Better Start initiative before they turn six in order to access the early intervention funding.
The Better Start initiative includes the following components:
Who Is Eligible for This Plan?
Eligible children are those diagnosed with Down Syndrome, Cerebral Palsy, Fragile X syndrome, or a moderate or greater vision or hearing impairment, including deaf-blindness, Prader Willi Syndrome, Williams Syndrome, Angelman Syndrome, Kabuki Syndrome, Smith-Magenis Syndrome, CHARGE Syndrome, Cornelia De Lange Syndrome, Cri du Chat Syndrome, Microcephaly, or Rett Syndrome will have access to funding and new Medicare items under the Better Start for Children with Disability initiative.
If Eligible, How Can We Access This Funding?
Your state will have an overseeing body for the Better Start Program. You can contact the carer line on 1800 242 636 to ask about the Better Start Program or email email@example.com (email address depending on your state). Your paediatrician will need to provide paperwork confirming the diagnosis to the carers in your state as part of the application. Once you are approved, you will be provided with paperwork to bring to your session at NAPA.
How Do We Use the Funding?
Better Start funding can be used to access physiotherapy and occupational therapy services at NAPA. There is a maximum of $6,000 threshold per financial year that can be used towards therapy services.
Better Start funding cannot be used to pay for late cancellations, missed appointments, or for subsidising a gap in a Medicare-funded or private health funded service.
Parents/Guardians will be responsible to pay for any amount that is not covered by your child’s funding. Please note there are cancellation and administration fees for changes to bookings.
Medicare has a few health plans that your child may be able to access, which you can claim a rebate for. Please speak to your GP for more information on the various plans and if your child may be eligible. Please note, the rebate may not cover the full cost of an individual therapy session.
Chronic Disease Management Plan (CDM)
The Chronic Diseases Management Plan (CDM), previously known as the Enhanced Primary Care Plan (EPC), is a Medicare-rebated funding program for people who have chronic medical conditions (classified as a condition that has been present for at least six months). The CDM provides eligible clients with a partial rebate for up to five (maximum) visits across a calendar year for Allied Health services (Physiotherapy, Occupational Therapy, Speech Therapy). The five visits can be allocated across the Allied Health therapists if you need to access more than one type of therapy.
How Can We Access This Funding?
To access this type of funding, please meet with your GP to discuss eligibility. Your child may be eligible for this funding package if they have had a chronic medical condition for six months or more. You can inform your GP of how you would like to allocate the five visits, and for which therapists. Your GP will give you a form for you to bring to your appointment. After you receive this form, you are entitled to claim under the CDM.
Payment for the five appointments is required in full. NAPA will provide you with a receipt to submit to Medicare for a rebate. CDM-funded sessions cannot be paid for through your private health fund or NDIS funding.
The Autism Initiative is a Medicare-rebated funding scheme that has been put in place to help fund assessment and therapy for children with autism spectrum disorder (ASD) or pervasive developmental delay (PDD). The funding scheme provides funding for eligible children to access four sessions for assessment and 20 sessions for therapy with speech pathologists, occupational therapists, or psychologists.
Who is Eligible for This Plan?
This funding is eligible to be used for children up to the age of 13 but can be used only once (cannot be claimed again). Children up to the age of 15 may be eligible for treatment funding if they have a prior diagnosis of ASD or PDD.
How Can We Access this Funding?
Your GP will need to provide you with a referral to a consultant paediatrician. If the paediatrician decides further investigation is required, they may refer you to one or more allied health professionals (psychologists, speech pathologists, or occupational therapists) to assist their diagnosis. Once the diagnosis has been confirmed, your paediatrician or psychiatrist will provide you with paperwork to bring to your appointment at NAPA.
Payment for the appointments is required in full. NAPA will provide you with a receipt to submit to Medicare for a rebate. PDD-funded sessions cannot be paid for through your private health fund or NDIS funding.
The Mental Health Plan (MHP) is a Medicare-rebated funding program for people who have mental health conditions (anxiety, depression etc.) It consists of up to 10 rebates per calendar year for occupational therapy and psychology services. An extension of four further sessions can be applied for by your occupational therapist in extreme circumstances.
MHP appointment services can only be made with certain members of our Occupational Therapy team, as not all our staff are eligible for this particular accreditation. NAPA is unfortunately unable to guarantee an appointment/intensive session with MHP registered staff, and we do need significant notice if you do wish to use this plan.
Who is Eligible for This Plan?
Your child may be eligible for this funding if they have a diagnosis of autism spectrum, anxiety disorder, ADD /ADHD, or have a mental health condition and it is being managed by a mental health provider or your GP. When visiting your GP to discuss eligibility for the Mental Health Plan or other Medicare initiatives, ask for an extended appointment time, as there may be considerable paperwork involved.
How Do We Access This Funding?
Your GP will determine if your child is eligible, and will complete the relevant paperwork. Please bring this form to your appointment at NAPA. This will then entitle you to claim under the MHP.
Payment for the appointments is required in full. NAPA will provide you with a receipt to submit to Medicare for a rebate. MHP-funded sessions cannot be paid for through your private health fund or NDIS funding.
HCWA is a funding scheme for children who have been diagnosed with autism spectrum disorder (ADD) or pervasive developmental delay (PDD). You are eligible to access this funding if your child is between the ages of 0-6 years. Children must be approved for this funding prior to their sixth birthday, but the funding can be accessed until the child turns seven.
The funding is up to $6,000 per financial year (up to a total of $12,000) and is specifically for early intervention for the eligible child. You can use this funding only with registered health providers. NAPA is registered to provide these services to eligible children.
How Can We Access This Funding?
Autism Spectrum Australia (ASPECT) is the overseeing body for the HCWA funding in New South Wales and can be contacted on 1300 978 611. If your child already has a formal diagnosis of ASD or PDD you can contact ASPECT to apply for this funding. They will discuss the requirements, including diagnosis and paperwork, which you need to submit with your application. Once your funding has been approved, submit your acceptance letter to NAPA. Our staff will further explain the process once your child starts therapy under this funding.
If your child does not yet have a formal diagnosis of ASD or PDD, you will need to speak with your GP who will provide you with a referral to a consultant paediatrician or psychiatrist. If the paediatrician or psychiatrist decides further investigation is required, they will refer you to one or more Allied Health professionals (occupational therapists, speech pathologists, and/or psychologists) to assist their diagnosis. After the diagnosis is confirmed, your paediatrician or psychologist will provide paperwork to submit to ASPECT as part of your application for funding.
Once your funding has been approved, ASPECT will provide paperwork for you to submit to NAPA at your first session.
How Do We Access the Funding?
HCWA funding can be used to access occupational therapy services at NAPA Centre. This means, you have no out of pocket therapy expenses up to the $12,000 threshold ($6,000 threshold each year). If you exceed your $6,000 threshold, you will need to start paying via other means (see other funding options listed).
You are also entitled to use a portion of your funding to purchase approved equipment or tools used as part of your child’s therapy.
HCWA funding cannot be used to pay for late cancellations, missed appointments, or for subsidising a gap in a Medicare-funded or private health funded service.
Your child may be eligible for support from a charity (eg. Steve Waugh Foundation). If you are successful in obtaining charity support to fund your therapy, NAPA are able to reissue an invoice directly to the charity so that they can pay the invoice on your behalf.
Please speak with NAPA’s administration staff if you require further information.