Your intensive sessions cost will be dependant on how many hours per day your child is doing therapy. The rate for all individual intensive therapy session is $193 per hour. To calculate the total cost of an intensive, simply multiply the above rate by the number of days (typically 15) and the number of sessions per day.
For example, a 3-hour daily program will have a total cost of $8,685 ($193 x 3 x 15). Each intensive will also have an additional charge of $289.50 to cover the end of Intensive Summary Report that will be written for your child.
For our full fee schedule, please click here.
There may be some additional charges for your intensive if your child is deemed suitable for Neuromuscular Electrical Stimulation (NMES), including Vital Stim and Task-Specific Electrical Stimulation (TASES). As these therapy styles are optional, this will be discussed up front with you with your therapist.
Pop up Intensives also have a travel fee on top of the above intensive costs. Travel fees are $1000 + GST (if doing a 1 or 2 hour pop up intensive) or $1500 + GST (if doing 3+ hour pop up intensive).
Weekly therapy sessions at NAPA are currently $193 per session.
There may be some additional charges if your child is deemed suitable for Neuromuscular Electrical Stimulation (NMES), including Vital Stim and Task-Specific Electrical Stimulation (TASES). As these therapy styles are optional, this will be discussed up front with you with your therapist.
To confirm your intensive, the following must be completed:
Please note that NDIA or plan managed funds will not be able to be used to secure or pay for an intensive that falls outside of a participant’s current plan dates, and therefore a full deposit of $1000 will be required.
Once the above is completed, your child’s place is confirmed, meaning you have made a commitment to attend all scheduled appointments in the agreed intensive program. Your child’s full intensive schedule will be allocated specifically over the intensive period with therapy hours prepared in advance for the session. It is not possible to opt out of specific weeks or days within the scheduled intensive without being charged the full fee for sessions missed. For any illness that occurs during the session our general cancellation policy (below) will apply.
All intensives must be fully paid 30 days in advance of the session start date. Alternatively, a valid NDIS service booking must have been successfully made on your behalf or NAPA Centre must have received acknowledgment in writing from your plan manager that you have sufficient funds to cover your intensive.
You cannot use NDIS or plan managed funds to secure or pay for an intensive that falls outside of your current plan dates, and therefore a deposit or payment may be required from you.
NAPA Centre’s terms and conditions are all outlined here. Our Terms and conditions must be signed and returned to NAPA prior to the commencement of treatment. You must have completed our terms and conditions prior to commencement of services at NAPA. You can complete the terms and conditions document online here.
NAPA Centre Pty Ltd reserves the right to make changes to these terms and conditions from time to time to reflect its own updates, or those of the NDIS.
Here at NAPA, we value both your time and our therapists’ time. Your child’s appointment time has been allocated for your needs with therapy being prepared in advance for the session. However, we understand that sometimes you may need to cancel or reschedule appointments. We ask that if you need to cancel or reschedule, you do so 48 hours prior to the appointment, so we can best manage our team’s time and our waitlist demand.
To change the date of your child’s intensive following confirmation OR change significant components of the intensive (such as treatment hours/therapy type), a $250 service fee will apply. All changes are strictly subject to availability. Requests must be in writing and received no less than 30 days prior to the intensive start date.
If you need to cancel your child’s confirmed intensive you must do so by notifying NAPA in writing. Please note the following charges apply:
Fees are subject to change: Please note, NAPA reserve the right to update service fees, cancellation policy, and cancellation fees at any time. Notice is given if NAPA do make updates and the current terms and fee charges at the time of the cancellation will always apply.
If you need to cancel or amend a therapy appointment with us then we suggest calling the clinic as soon as you know you will be unable to attend.
Please note that cancellation fees may apply as above.
NAPA reserves the right to update service fees, cancellation policy, and cancellation fees at any time and in line with NDIA guidelines. Fees, payment and cancellation terms will be applied as currently displayed on the website www.napacentre.com.au. As an NDIS Registered Provider, all NAPA pricing and cancellation terms are compliant with the current NDIS Pricing Arrangements and Price Limits stipulations which can be found at www.ndis.gov.au.
NAPA has various options available for payment including EFTPOS, Credit Card, and bank transfer. This can be paid in person when in clinic or over the phone via Visa, Mastercard or Amex.
NAPA’s preferred method of payment is via Bank Transfer.
Your intensive invoice will include all bank transfer payment details, and an online link to make payment via Credit Card (for MasterCard, Visa, Amex).
NAPA is a registered NDIS provider for Early Intervention and Therapeutic Supports, so you are able to use your child’s NDIS funding to pay for therapy appointments at NAPA whether you are self managed, plan managed or NDIA Managed. NDIS funding can be used towards all NAPA services including weekly appointments and intensive therapy, as well as reports, evaluations and other services.
Your child will need to have allocated hours in their current NDIS plan within Capacity Building/Improved Daily Living. Parents/Guardians are responsible to ensure the child’s plan is valid for the time of the intensive or weekly therapy service, and that you have adequate funds allocated for therapy. Parents/Guardians will be responsible to pay for any amount that is not covered by your child’s funding. Please note there are cancellation and administration fees for changes to bookings.
In all cases, you will be responsible for any remaining outstanding balance if your child’s NDIS funding does not cover all the hours of this intensive.
For the latest information on the NDIS please visit the following website:
NAPA Centre therapists are registered providers with most of the leading private health care insurers. Allied health services tend to be an added extras option on your policy and coverage and rebates between providers can vary. Please check your child’s policy with your private health insurance provider to ensure they are covered for services such as Physiotherapy, Occupational Therapy, or Speech Therapy.
How to Claim with Private Health:
HICAPS is available payment made on the day of service weekly therapy services.
For Intensive therapy blocks, full payment of the therapy sessions is required before the start of an intensive. NAPA is able to email you itemised receipts after the intensive is completed for you to claim refunds directly with your private health insurer. You will be required to inform the administration staff at NAPA prior to beginning an intensive if you intend on claiming private health insurance, so they can ensure invoices are correctly coded.
Better Start is a funding scheme that allows children with developmental disabilities to access funding for early intervention services. Better Start is currently being phased out by the Australian Government, and children are being transitioned to the NDIS scheme.
Parents or carers of eligible children will need to register their child for the Better Start initiative before they turn six in order to access the early intervention funding.
The Better Start initiative includes the following components:
Who Is Eligible for This Plan?
Eligible children are those diagnosed with Down Syndrome, Cerebral Palsy, Fragile X syndrome, or a moderate or greater vision or hearing impairment, including deaf-blindness, Prader Willi Syndrome, Williams Syndrome, Angelman Syndrome, Kabuki Syndrome, Smith-Magenis Syndrome, CHARGE Syndrome, Cornelia De Lange Syndrome, Cri du Chat Syndrome, Microcephaly, or Rett Syndrome will have access to funding and new Medicare items under the Better Start for Children with Disability initiative.
If Eligible, How Can We Access This Funding?
Your state will have an overseeing body for the Better Start Program. You can contact the carer line on 1800 242 636 to ask about the Better Start Program or email firstname.lastname@example.org (email address depending on your state). Your paediatrician will need to provide paperwork confirming the diagnosis to the carers in your state as part of the application. Once you are approved, you will be provided with paperwork to bring to your session at NAPA.
How Do We Use the Funding?
Better Start funding can be used to access physiotherapy and occupational therapy services at NAPA. There is a maximum of $6,000 threshold per financial year that can be used towards therapy services.
Better Start funding cannot be used to pay for late cancellations, missed appointments, or for subsidising a gap in a Medicare-funded or private health funded service.
Parents/Guardians will be responsible to pay for any amount that is not covered by your child’s funding. Please note there are cancellation and administration fees for changes to bookings.
Medicare has a few health plans that your child may be able to access, which you can claim a rebate for. Please speak to your GP for more information on the various plans and if your child may be eligible. Please note, the rebate may not cover the full cost of an individual therapy session.
Chronic Disease Management Plan (CDM)
The Chronic Diseases Management Plan (CDM), previously known as the Enhanced Primary Care Plan (EPC), is a Medicare-rebated funding program for people who have chronic medical conditions (classified as a condition that has been present for at least six months). The CDM provides eligible clients with a partial rebate for up to five (maximum) visits across a calendar year for Allied Health services (Physiotherapy, Occupational Therapy, Speech Therapy). The five visits can be allocated across the Allied Health therapists if you need to access more than one type of therapy.
How Can We Access This Funding?
To access this type of funding, please meet with your GP to discuss eligibility. Your child may be eligible for this funding package if they have had a chronic medical condition for six months or more. You can inform your GP of how you would like to allocate the five visits, and for which therapists. Your GP will give you a form for you to bring to your appointment. After you receive this form, you are entitled to claim under the CDM.
Payment for the five appointments is required in full. NAPA will provide you with a receipt to submit to Medicare for a rebate. CDM-funded sessions cannot be paid for through your private health fund or NDIS funding.
The Autism Initiative is a Medicare-rebated funding scheme that has been put in place to help fund assessment and therapy for children with autism spectrum disorder (ASD) or pervasive developmental delay (PDD). The funding scheme provides funding for eligible children to access four sessions for assessment and 20 sessions for therapy with speech pathologists, occupational therapists, or psychologists.
Who is Eligible for This Plan?
This funding is eligible to be used for children up to the age of 13 but can be used only once (cannot be claimed again). Children up to the age of 15 may be eligible for treatment funding if they have a prior diagnosis of ASD or PDD.
How Can We Access this Funding?
Your GP will need to provide you with a referral to a consultant paediatrician. If the paediatrician decides further investigation is required, they may refer you to one or more allied health professionals (psychologists, speech pathologists, or occupational therapists) to assist their diagnosis. Once the diagnosis has been confirmed, your paediatrician or psychiatrist will provide you with paperwork to bring to your appointment at NAPA.
Payment for the appointments is required in full. NAPA will provide you with a receipt to submit to Medicare for a rebate. PDD-funded sessions cannot be paid for through your private health fund or NDIS funding.
Your child may be eligible for support from a charity (eg. Lions Club, Rotary, Steve Waugh Foundation). If you are successful in obtaining charity support to fund your therapy, NAPA are able to reissue an invoice directly to the charity so that they can pay the invoice on your behalf.
Please speak with NAPA’s administration staff if you require further information.